The most in-demand
IT job roles
for 2018

Business intelligence analyst


Business intelligence analysts need experience in database technology, analytics and reporting tools. Companies are looking for someone with the right skills to understand their business’ data needs and then communicate those to stakeholders. It’s a role with growing importance as business needs pivot to relying on harvesting and making sense of data.

Skills and experience they are looking for:

  • Experience with database queries
  • Stored procedure writing
  • Online Analytical Processing (OLAP)
  • Data cube technology
  • Strong written and verbal skills

Current salaries in this industry:

Entry-level : $83,750

25%

“Average experience,” a job with “average complexity” : $104,000

50%

Above average experience, strong skills, certifications : $130,250

75%

Significant experience, certifications, specializations, high level of expertise : $175,750

95%

Data scientist


A data scientist is the person who helps gather, process and analyze data. They should also be skilled in communicating those findings and offering recommendations to others in the business.

Skills and experience they are looking for:

  • Programming languages (specifically Python or Java)
  • Strong analytical skills
  • Strong mathematical skills

Current salaries in this industry:

Entry-level : $100,000

25%

“Average experience,” a job with “average complexity” : $119,000

50%

Above average experience, strong skills, certifications : $142,750

75%

Significant experience, certifications, specializations, high level of expertise : $168,000

95%

Database developer


A database developers demonstrate analytical and problem-solving skills. They’ll be responsible for developing and managing enterprise databases.

Skills and experience they are looking for:

  • Bachelor’s degree in computer science or database experience
  • Experience with enterprise database programs like Microsoft SQL Server, Oracle or IBM DB2
  • Certifications such as Microsoft Certified Database Administrator or Oracle Database Administrator Certified Professional

Current salaries in this industry:

Entry-level : $97,750

25%

“Average experience,” a job with “average complexity” : $104,000

50%

Above average experience, strong skills, certifications : $130,250

75%

Significant experience, certifications, specializations, high level of expertise : $175,750

95%

Help desk or support desk technician


For customer-facing businesses, the help desk is an important part of running an efficient business. As the first line of defense for customer service and troubleshooting, help desk workers need to have the right technical and soft skills for the job.

Skills and experience they are looking for:

  • Tier 1: Entry-level positions that require less than two years of experience, an associate’s degree or coursework at a technical school.
  • Tier 2: Positions requiring two to four years of experience, a two-year or bachelor’s degree and relevant work experience.
  • Tier 3: Four or more years of experience in a help desk setting, bachelor’s degree in a related field and professional certifications.

Current salaries in this industry:

Entry-level : $38,000

25%

“Average experience,” a job with “average complexity” : $45,000

50%

Above average experience, strong skills, certifications : $54,000

75%

Significant experience, certifications, specializations, high level of expertise : $63,750

95%

Network administrator


Network administrators are responsible for handling LAN/WAN protocol, software and hardware. They spend a lot of time troubleshooting and typically need to be on call in case of an emergency or failure.

Skills and experience they are looking for:

  • Troubleshooting and communication skills
  • Analytic and diagnostic skills
  • A willingness to be on call after hours
  • Professional certifications

Current salaries in this industry:

Entry-level : $55,000

25%

“Average experience,” a job with “average complexity” : $62,500

50%

Above average experience, strong skills, certifications : $80,000

75%

Significant experience, certifications, specializations, high level of expertise : $104,750

95%

Data security administrator


Handling large amounts of data requires a dedication to security to protect the business, employees, clients and customers. Data security admins are responsible for defining network security requirements, ensuring all security measures are up to date, monitoring company-wide security practices and implementing security strategies.

Skills and experience they are looking for:

  • Critical thinking and complex problem solving
  • Innovative and proactive thinking
  • A willingness to continue learning new skills
  • Strong programming, mathematics and general engineering skills
  • A bachelor’s degree, relevant certifications and a background in computer science

Current salaries in this industry:

Entry-level : $100,000

25%

“Average experience,” a job with “average complexity” : $117,500

50%

Above average experience, strong skills, certifications : $135,750

75%

Significant experience, certifications, specializations, high level of expertise : $168,750

95%

System administrator


Like most jobs in IT, a system administrator should demonstrate strong problem-solving, communication and analytical skills. But a system admin also needs a strong technical understanding of the company’s specific hardware and software.

Skills and experience they are looking for:

  • Experience with servers, backup and recovery and installing, patching and upgrading software
  • Experience troubleshooting and resolving hardware, software and networking problems
  • A bachelor’s degree in computer science, associate’s degree or technical training certificate
  • Certifications such as the Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE) or Sun Certified System Administrator (SCSA).

Current salaries in this industry:

Entry-level : $64,500

25%

“Average experience,” a job with “average complexity” : $78,750

50%

Above average experience, strong skills, certifications : $95,750

75%

Significant experience, certifications, specializations, high level of expertise : $102,500

95%